What is the buyer's role? What is the seller's role? It is a title and escrow company's job to proactively guide your transaction to an on-time closing. But, to do this, they will need vital information from all parties including the buyer, seller, real estate agents, and the lender. If these parties are slow in providing this information, your closing date may be delayed. For example, sellers often have an outstanding loan/mortgage against their property that needs to be paid off at closing. Before the title and escrow company can speak to the lender and obtain a payoff amount, they will need the seller's written permission. Buyers and sellers can reduce the time it takes to close their deal by being responsive to the title and escrow company.